The following guidance describes how we approach shipping for drinkware, beverage flavor products, energy beverages, and sports drinks sold through this website.
Coverage and timing
Orders are prepared within 1–2 business days after payment review. Estimated transit is 2–4 business days after dispatch. These windows are estimates rather than guarantees, and service availability can vary by destination or carrier restriction.
Rates, details, and tracking
Any free-shipping eligibility and final delivery charge are determined at checkout. Customers must provide a complete, accurate delivery address and reachable contact information. When tracking is available, it is sent after the carrier accepts the parcel.
Delivery issues
Carrier delays, regional limits, severe weather, lost parcels, or scans marked delivered should be reported promptly with the order details. For damaged deliveries, keep the package and send clear photos or video. We review the available tracking and evidence before deciding whether replacement or another remedy is appropriate.
Contact
Email: locdang0005@gmail.com
Mailing address: 160 N Champlain St, Burlington, VT 05401, United States
Phone: (475) 900-4231